Customer Reviews

"Our garage door suddenly stopped halfway and wouldn't move. I called Joe Garage Door Repair expecting it to take a few days, but they were able to schedule a visit very quickly. The technician explained that our opener was struggling with a heavy, unbalanced door and a worn spring. He replaced the spring, adjusted the tension, and tested everything multiple times. The door now opens smoothly and much more quietly. I really appreciated the clear communication and the fact that he only recommended repairs that were truly needed."

Amanda L.

Framingham

"We bought an older home in Natick and the garage door had clearly been neglected for years. Joe Garage Door Repair did a full inspection and walked us through every issue they found, from frayed cables to cracked rollers. Instead of pushing a full replacement, they gave us options for staged repairs and a future upgrade plan. We started with new springs and rollers, and the improvement was amazing. It's rare to find a company that takes this much time to educate you instead of just rushing the job."

Steven R.

Natick

"I was nervous about calling someone for garage door repair because I didn't know what to expect. The person who answered the phone at Joe Garage Door Repair was calm, reassuring, and asked great questions about the symptoms. When the technician arrived, he showed me exactly what was wrong with the safety sensors and why the door kept reversing. He cleaned and realigned the sensors and did a tune-up on the rest of the system. The price was fair and the service felt very honest."

Cathy D.

Ashland

"Our family uses the garage as the main entrance to the house, so when the opener started failing, it disrupted everything. Joe Garage Door Repair helped us choose a new, quiet opener with a battery backup feature that has already proven useful during a power outage. The installation was neat and professional. The technician took time to program remotes and set up the app on our phones. It's clear they care about the little details that make life easier."

Michael G.

Framingham

"We had a wood garage door that looked beautiful but was getting difficult to open and close. Joe Garage Door Repair inspected the door, tightened hardware, and recommended replacing some worn hinges and rollers. The difference was immediate. They also gave us tips on caring for the wood finish so it will stay looking great. I felt they truly respected our home and our preferences."

Denise H.

Wayland

"I called Joe Garage Door Repair after our door came off track on one side. The technician arrived with all the tools and parts he needed, carefully secured the door, and then explained what caused the problem in the first place. He replaced a damaged roller and adjusted the tracks so everything lined up properly. What impressed me most was how thorough he was with testing, making sure the door moved smoothly before he left."

Robert K.

Sudbury

"We decided it was finally time to replace our old, dented garage door. Joe Garage Door Repair helped us pick a new insulated steel door that matched our home's style. The team removed the old door, installed the new one, and cleaned up everything afterward. The new door looks fantastic, and we've already noticed the garage stays more comfortable in both hot and cold weather. It was a great experience from start to finish."

Emily W.

Marlborough

"The keypad on our garage stopped working, and with two teenagers coming and going, it was becoming a real problem. Joe Garage Door Repair installed a new keypad, programmed everything, and even tested it with each family member to make sure everyone knew how to use it. They also checked our opener and recommended a basic maintenance visit in the future. I liked that there was no pressure to do everything at once."

Thomas J.

Framingham

"Our situation was stressful because our car was inside the garage and the door wouldn't open at all. Joe Garage Door Repair came out, diagnosed a broken torsion spring, and replaced it safely. They also explained how springs work and why it's important to replace them before they completely fail. Knowing we have a local team we can call for help gives us a lot of peace of mind."

Hannah S.

Natick

"We scheduled an annual maintenance visit with Joe Garage Door Repair after hearing good things from a neighbor. The technician arrived on time, inspected every component, and shared photos of some minor issues he found. He lubricated all the moving parts, tightened bolts, and tested the safety reverse function. The door is noticeably quieter now. I feel like we're avoiding a bigger repair down the road by taking care of it proactively."

Jason P.

Ashland

"The team at Joe Garage Door Repair was wonderful from the first phone call. They listened to my description of a grinding noise and suggested a time that worked around my schedule. The technician quickly identified a problem with the opener gear and had the replacement part right on the truck. He completed the repair, cleaned up, and made sure I understood what was done. It's refreshing to work with a home-service company that truly values communication."

Melissa F.

Framingham

"We wanted to modernize the look of our home, and Joe Garage Door Repair suggested a glass and aluminum garage door. They walked us through privacy options, glass types, and frame colors so we felt confident in our choice. The finished result is stunning and has completely changed the front of our house. The installation was done with great care. I recommend them to anyone thinking about a new door."

Patrick C.

Wayland

"Our remote controls had become unreliable, which was frustrating on busy mornings. Joe Garage Door Repair came out, tested the remotes and opener, and recommended new remotes that were compatible with our system. They programmed everything, set up new security codes, and made sure the wall button and keypad all worked together. The whole process was quick and made our daily routine easier."

Jenna L.

Wellesley

"As a parent of young children, I'm very concerned about garage door safety. Joe Garage Door Repair impressed me by taking extra time to test all the safety features, including the sensors and auto-reverse. They explained what to watch for in the future and gave us helpful tips on keeping the area clear. I felt they genuinely cared about our family's safety, not just finishing the job."

Brian E.

Framingham

"The old garage door at our rental property had multiple issues, and tenants were understandably worried. Joe Garage Door Repair provided a clear estimate with options for repair versus replacement. Ultimately, we chose a new door and opener that would be more reliable over the long term. The work was completed on schedule, and our tenants were very appreciative. It's great to have a go-to company for our properties."

Caroline M.

Marlborough

"We had a cable that slipped off the drum, and the door looked crooked and unsafe. Joe Garage Door Repair responded promptly, secured the door, and then carefully reset the cables and springs. They also inspected the rest of the system to make sure nothing else was damaged. The technician's calm, confident approach made a stressful situation much easier to handle."

Neil V.

Hudson

"I called Joe Garage Door Repair because the door was shaking and making loud popping noises. The technician found worn rollers and a few loose brackets. He replaced the rollers with smoother, quieter ones and tightened everything up. The difference is incredible. It's clear this company knows garage doors inside and out."

Allison D.

Framingham

"Our previous experience with another company left us feeling pressured to buy things we didn't need. Joe Garage Door Repair was the complete opposite. They explained the condition of our garage door, suggested a few priority repairs, and then gave us time to think. We ended up doing the recommended work and were very happy with the results. The door operates better than it has in years."

Victor H.

Natick

"We reached out to Joe Garage Door Repair after our door started opening on its own at random times. The technician checked the opener, remotes, and keypad, then reprogrammed everything with fresh codes. He also relocated the opener antenna for better reception. Since the visit, we haven't had any strange behavior from the door. I really appreciate how thorough he was in tracking down the cause."

Olivia S.

Ashland

"I'm a senior homeowner and worry about being taken advantage of with repairs. Joe Garage Door Repair treated me with great respect. The technician showed me the worn parts he wanted to replace and answered all my questions patiently. The final bill matched the estimate, and there were no surprises. I will gladly recommend them to my friends and neighbors."

Margaret B.

Framingham

"Our garage door was extremely heavy to lift by hand, and the opener seemed to be struggling. Joe Garage Door Repair tested the balance of the door and found that the springs were not set correctly for the door's weight. After adjusting the springs and lubricating the hardware, the door moved much more easily. The opener no longer strains, and everything feels safer."

Daniel K.

Southborough

"We called Joe Garage Door Repair to get a second opinion after being told we needed a complete door replacement. Their technician inspected the door and assured us that with some targeted repairs, we could get many more years of use. He replaced the damaged panels, fixed the track alignment, and upgraded a few components. The result looks and works great, and we spent far less than we expected."

Janet R.

Framingham

"The professionalism of this company really stands out. From the reminder messages before the appointment to the neat uniforms and organized work, everything felt well run. The technician explained what he was checking as he went along and showed us how to test the safety features ourselves. I feel much more confident using our garage door now."

Eric T.

Natick

"We wanted a quiet, insulated door because our bedroom is above the garage. Joe Garage Door Repair recommended a specific model and explained the benefits clearly. The installation was efficient, and the new door is impressively quiet. We no longer get woken up when someone leaves early in the morning. It was absolutely worth the investment."

Laura C.

Wellesley

"Joe Garage Door Repair helped us with a time-sensitive issue before we left for vacation. Our door wouldn't close all the way, and we didn't feel comfortable leaving it that way. They understood the urgency, scheduled us quickly, and fixed the problem by adjusting the tracks and sensors. We were able to leave town knowing our home was secure."

Peter N.

Framingham

"As someone who works from home, I appreciate contractors who respect my time. Joe Garage Door Repair gave us a clear arrival window and actually showed up at the beginning of it. The technician diagnosed and fixed the problem with our opener, then left everything tidy. The level of professionalism was excellent."

Kelly S.

Wayland

"We had both cosmetic and functional issues with our garage door. Joe Garage Door Repair replaced damaged weatherstripping, realigned the tracks, and suggested a simple upgrade to the handles that made a big visual difference. They cared about the appearance as well as the mechanics, which I found refreshing."

Sandra P.

Marlborough

"Our garage door had been neglected for a long time, and I was worried it might need a full replacement. Joe Garage Door Repair gave us a practical plan that started with essential safety repairs and a maintenance visit. They never made us feel judged for letting it go so long. Thanks to their work, the door is safer and much less noisy, and we have a clear idea of what to budget for in the future."

Paul W.

Hudson

"I booked Joe Garage Door Repair after reading positive local reviews, and they absolutely lived up to them. The technician was friendly, knowledgeable, and clearly experienced. He fixed our off-track issue, tightened hardware, and showed us what had gone wrong in the first place so we could avoid it. I trust this company and will call them again when needed."

Renee H.

Framingham

"We upgraded our old opener with a modern unit that has Wi-Fi and a backup battery. Joe Garage Door Repair helped choose the right model for our door and lifestyle. The installation was neat, and the technician patiently showed us how to use the app and new features. It's convenient and adds a sense of security knowing we can check the door from anywhere."

Ian B.

Natick

"The spring on our garage door broke late in the evening, and the door was too heavy to move. Joe Garage Door Repair scheduled us for the next available time and arrived as promised. The technician replaced both springs, checked the cables, and tested the opener. We felt fully informed throughout the process and are very grateful for the quick, professional help."

Linda O.

Ashland

"I really value clear explanations, and Joe Garage Door Repair delivered exactly that. The technician showed me worn rollers, explained why they were causing noise and friction, and went over the replacement options. After the repair, the door was dramatically quieter and smoother. I appreciated being treated like a partner in the process, not just a customer."

Mark D.

Framingham

"We had a problem with the door not sealing properly at the bottom, which was letting in cold air and pests. Joe Garage Door Repair replaced the bottom seal, adjusted the tracks, and checked the level of the floor. The result is a better seal and a more comfortable garage. They took the time to get it right rather than rushing through."

Angela S.

Southborough

"Our experience with Joe Garage Door Repair was excellent from start to finish. The office staff was friendly, the scheduling was easy, and the technician showed up prepared. He respected our home, worked efficiently, and tested everything multiple times before leaving. It's clear this company takes pride in both their technical skills and their customer service."

David P.

Framingham

"I'm very happy with the new wood garage door Joe Garage Door Repair installed for us. They helped us select a style that matched our home, explained the finishing and maintenance needs, and completed the installation with great attention to detail. The door has become one of our favorite features of the house. Friends and neighbors often compliment it."

Rachel N.

Wayland

"We needed help with a rental property where the garage door was sticking and making loud banging noises. Joe Garage Door Repair inspected it, replaced a few critical parts, and provided a simple report we could share with our tenants. The door now works smoothly, and the tenants were impressed by how professionally everything was handled."

Jonathan L.

Marlborough

"I appreciate how Joe Garage Door Repair focuses on safety as much as convenience. During our visit, the technician checked the auto-reverse function, the springs, cables, and even the manual release. He explained what each component does and how to recognize warning signs. The education alone was worth the visit, and the tune-up made the door run much better."

Karen G.

Framingham

"We had an older glass door that needed some attention. Joe Garage Door Repair evaluated the condition and recommended specific repairs to extend its life, rather than pushing us into an immediate replacement. They replaced a few worn components and adjusted the alignment. The door looks and operates much better now. The honesty and practicality of their advice really stood out."

Scott R.

Natick

"After a bad storm, our garage door tracks were bent and the door wouldn't close properly. Joe Garage Door Repair came out, straightened or replaced the necessary sections of track, and checked the entire system for damage. They made sure the door closed securely again, which was very important to us. The technician's calm and methodical approach helped us feel at ease."

Nicole K.

Hudson

"I would absolutely recommend Joe Garage Door Repair to anyone in the Framingham area. They are responsive, knowledgeable, and genuinely friendly. Every interaction, from the office to the technicians, has been positive. It's clear they care about doing the job right and building long-term relationships with their customers."

Peter S.

Framingham